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What is going well? Where is there room for improvement? We want to know how you experience us - so that we can become even better. Because only with your feedback can we develop our services and processes in a targeted manner.

Our praise and complaints management team carefully reviews all feedback. Both positive and critical feedback is analyzed, evaluated and, where necessary, implemented in concrete improvements.

We guarantee: You will receive feedback within 3 working days.

Thank you for sharing your opinion with us.

Here you can find the privacy policy.

Ich bin damit einverstanden, dass meine mitgeteilten Daten gespeichert und zur Bearbeitung meiner Anfrage und Kontaktaufnahme telefonisch oder per E-Mail genutzt werden. Eine Weitergabe meiner Daten an sonstige Dritte erfolgt nicht. Meine Einverständniserklärung kann ich jederzeit kostenfrei und ohne jeden Nachteil mit Wirkung für die Zukunft widerrufen. Mit der Bestätigung dieser Einwilligungserklärung erkläre ich ausdrücklich meine Einwilligung zur Nutzung der Daten zu obigem Zweck.

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Frequently asked questions

We record and document your messages. You will receive a response to your concerns within 3 working days. If possible within the framework of the legal requirements, we will then do everything we can to resolve your complaint.

Even if you are just a little annoyed or happy, please get in touch with us - we will take care of any concerns.