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Give feedback

What is going well? Where is there room for improvement? We want to know how you experience us - so that we can become even better. Because only with your feedback can we develop our services and processes in a targeted manner.

Our praise and complaints management team carefully reviews all feedback. Both positive and critical feedback is analyzed, evaluated and, where necessary, implemented in concrete improvements.

We guarantee: You will receive feedback within 3 working days.

Thank you for sharing your opinion with us.

Here you can find the privacy policy.

I agree that the data I have provided will be stored and used to process my request and to contact me by telephone or e-mail. My data will not be passed on to other third parties. I can revoke my declaration of consent at any time free of charge and without any disadvantage with effect for the future. By confirming this declaration of consent, I declare my consent to the use of the data for the above purpose.

Fields marked with * are mandatory.

Frequently asked questions

We record and document your messages. You will receive a response to your concerns within 3 working days. If possible within the framework of the legal requirements, we will then do everything we can to resolve your complaint.

Even if you are just a little annoyed or happy, please get in touch with us - we will take care of any concerns.