Your health - always in view with the ePA
The ZF BKK electronic patient file
With the electronic patient file (ePA) from ZF BKK, you have your health data at your fingertips anytime and anywhere - securely, digitally and on your way to the best care.
Your advantages
- Central overview of your health data
- Quick exchange of knowledge with treating physicians
- Easy access via app - anytime and anywhere
- Full control over access rights
- Supports holistic treatment
With the ePA, you can share important information directly - and avoid duplicate examinations or gaps in information.
Here's how it starts
Download the BKK ZF ePA app directly to your device:
- Android: Google Play Store
- iOS: Apple App Store
Simply log in, activate and start your digital health journey.
Here you can find information on PIN & PUK for the electronic health card.
Good to know
With the ePA, you benefit from faster data exchange, better coordinated treatments and more transparency regarding your health.
Further information - compact and easy to understand:
Information material in accordance with section 343 para. 1a SGB V.pdf
info_epa_paragraf_343_sgb_v_easy_to_understand.pdf
As of 01.01.2024, all ZF BKK policyholders will receive a digital identity in the form of a health ID. This will make access to the ePA and e-prescription easier and more secure.
This means for you:
- Access to your ePA with your personal app code
- Freedom of choice when logging in:
- by app code
- with your electronic health card (eGK) and PIN
- via the online ID function of your ID card - Convenient login via fingerprint or facial recognition is no longer necessary
- Identity confirmation must be renewed every 6 months at the latest
Note: The ePA app automatically reminds you to confirm your identity in good time - simple and secure.
How it works step by step:
Instructions for Android & iOS for repeating the identity confirmation can be found in short videos:
Android - Video | iOS - Video
You can find out more about the Health ID directly at www.gematik.de/gesundheitsid
If you have lost your smartphone or your device has been changed, you can easily block your convenient access to the electronic patient file (ePA) yourself.
This is how it works:
Use the ePA self-service and conveniently deactivate access to your ePA online - quickly, securely and without any detours.
Your access can be reactivated at any time - as soon as you have set up a new device or carried out the identity check again
