TeleClinic's Pediatric Consultation Service

When their child is unwell, parents want reassurance as soon as possible. With TeleClinic’s pediatric consultation service, you can easily access pediatric advice via video—around the clock and at no additional cost.

Thanks to our partnership with TeleClinic, you can speak with experienced pediatricians within just a few minutes. They’ll assess your child’s symptoms and discuss the next steps with you. You can use the video consultation at no additional cost as part of your insurance coverage with ZF BKK.

Your benefits at a glance

• Short wait times: Your request will be processed within minutes.
• Available around the clock: Pediatric consultations are available even at night, on weekends, and on holidays.
• Conveniently digital: The consultation takes place conveniently via video.
• Documents directly in the app: Necessary prescriptions or a sick note for your child (Kindkrank-AU) can be issued digitally at the doctor’s discretion.

Here’s how the pediatric consultation works

Register once in the TeleClinic app and select ZF BKK as your insurance provider. Then describe your child’s symptoms and start the video consultation with a doctor. You’ll receive the medical assessment and any necessary documents digitally.

Here for you with other concerns as well

TeleClinic offers more than just pediatric consultations. You can also use the app for medical advice on many other health concerns—around the clock and from anywhere. Doctors licensed in Germany from various specialties are available to you digitally.

Note: The medical diagnosis and the decision to issue documents such as sick notes or prescriptions are made on a case-by-case basis and at the doctor’s discretion.

Would you like to learn more? You can find all the information about TeleClinic and the benefits available to you as a ZF BKK policyholder on our website:

Learn more about TeleClinic here.