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Consent and data protection declaration in accordance with Art. 13 DSGO for the use of the ZF BKK video consultation "Online consultation"

Purpose of the video consultation

ZF BKK offers you the opportunity to take advantage of certain advisory services via a video platform. The purpose of the video consultation is to provide you with flexible and efficient advice from any location. Forms can also be completed or applications submitted in this way.

Responsible body

Responsible for the processing of your personal data is

ZF Betriebskrankenkasse (ZF BKK)
Otto-Lilienthal-Strasse 10
88046 Friedrichshafen
Telephone: 07541 3908-0
E-mail: digital@zfbkk.de

The ZF BKK is a corporation under public law (KdöR) with self-administration.

Scope of data processing

The following data is processed as part of the video consultation:

  • First name and surname
  • Insurance number / policyholder number
  • Contact details (e.g. e-mail address, telephone number)
  • If these are discussed / required during the consultation
    o Health data o Insured person data o Employee data
    o Health and / or long-term care insurance benefit data
    o Service provider data
  • Video and audio communication data during the meeting Please note that no recordings of video or audio content will be made.

Legal basis for data processing

Your personal data is processed on the basis of your consent in accordance with Art. 6 para. 1 lit. a and Art. 9 para. 2 lit. a of the General Data Protection Regulation (GDPR) and serves the purpose of proper processing § 284 SGB V, § 67 ff. SGB X.

Security of the video platform

The video consultation takes place via a data protection-compliant platform that fulfills the following measures:

  • Encrypted data transmission (end-to-end encryption)
  • GDPR-compliant processing by the provider
  • Server locations within Germany

As a result, BKK ZF & Partner's video consultation meets the highest security standards to ensure the protection of your data. Please note that the security of your end device (e.g. computer, smartphone, tablet or connections) is your personal responsibility.

Forwarding of data

Your data will not be passed on to unauthorized third parties. Data will only be transferred if this is required by law or necessary for the fulfillment of contractual obligations.

Duration of storage

Your personal data will only be stored for as long as is necessary for the performance and follow-up of the video consultation. The statutory retention periods apply. Your rights Pursuant to Article 12 et seq. GDPR, you have the following rights in particular:

  • Right to information
  • Right to information
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to withdraw your consent

To exercise these rights, please call 07541 3908-0 or contact one of our offices.

Further information on data protection

Further information on data processing, data protection and your rights can be found at Data protection.

Terms of use

The use of the video consultation requires that you agree to the terms of use. Please read them carefully.

Declaration of consent

By confirming the "Accept" button, you expressly consent to the processing of your personal data as part of the video consultation and accept the data protection and terms of use. You can revoke this consent at any time with effect for the future without this affecting the legality of the previous processing.